Terms of service

818living is the brand name of 818living. These Terms and Conditions regulate access to and use of the website http://www.818living.com/ (hereinafter referred to as the "Website"), operated by 818living, with its registered office at 704 Prince Edward Rd E, San Po Kong, Hong Kong. These Terms also apply to all products and services provided through the Website.

By accessing or using this Website, you agree to be legally bound by these Terms.

Company name: 818living
Address: 704 Prince Edward Rd E, San Po Kong, Hong Kong
Email: Info@818living.com

Follow @818living.shop and let your home reflect your style.

No registration is required to browse our Website. However, to place an order or access certain services, registration and acceptance of these Terms are necessary.

818living offers home decor products through the Website. These Terms outline the rights and responsibilities of both 818living and its customers.

If you do not agree with these Terms, please refrain from using the Website or our services.

This Website is operated by 818living. The terms “we,” “us,” and “our” refer to 818living.

All new features or updates added to the Website are also subject to these Terms. The latest version of the Terms is always available on this page. 818living may amend these Terms at any time, and such changes will take effect immediately upon publication.

Our store is operated using Shopify Inc., which provides the e-commerce infrastructure for our business.

SECTION 1 – ONLINE STORE CONDITIONS
By agreeing to these Terms, you confirm that you have the legal capacity to enter into binding contracts according to the laws of your country of residence, or that you have obtained consent from a parent or guardian if required.

You agree not to use the Website for any unlawful purpose or in violation of applicable laws. Uploading or introducing malicious code, viruses, or harmful software is strictly prohibited. Any such violations will result in immediate termination of access to our services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to restrict access to our Website or services to any individual at our sole discretion.

You understand that data transmissions (excluding payment information) may occur over various networks and be adapted to meet technical requirements. Payment data is always encrypted during transfer.

You may not reproduce, duplicate, resell, or exploit any portion of the Website, its services, or contact information without prior written consent. Section titles are for convenience only and do not affect interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS
We make every effort to provide accurate information, but we cannot guarantee that all content on the Website is complete, current, or error-free. Information is provided for general reference and may not always reflect the most recent updates.

We reserve the right to modify content at any time without notice but are not obligated to update it. It is your responsibility to check this page for changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES
Prices and product availability are subject to change without notice.

We may modify or discontinue any service, product, or feature at any time. We are not liable for any price adjustments, service interruptions, or discontinuations.

SECTION 5 – PRODUCT INFORMATION
Some items may be available exclusively online and are subject to limited stock. Returns and exchanges are governed by our Return & Refund Policy.

We strive to display product colors and details accurately, but variations may occur depending on device display settings.

We reserve the right to limit product sales by region or customer and to adjust product descriptions as necessary. Offers are void where prohibited.

We do not guarantee that our products or services will meet every customer’s personal expectations or that all errors will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION
We reserve the right to refuse or cancel orders at our discretion, including those suspected of fraudulent activity. Quantity limits may apply per person, household, or order. Customers will be notified if such restrictions apply.

You agree to provide accurate and complete account and billing information.

For detailed information about returns, please refer to our Return & Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES
Our Website may provide access to third-party tools or services beyond our control. These are provided “as is” without warranties. Your use of these tools is entirely at your own risk.

You should review the respective terms and policies of any third-party provider before use. Future features or integrations will also be governed by these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT
The Website may include third-party materials or links for your convenience. We do not endorse or assume responsibility for third-party websites or their content.

We recommend reviewing third-party privacy policies and terms before engaging with them. Any complaints or issues related to third-party products should be directed to the respective providers.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK
If you submit comments, feedback, or reviews, you grant us unrestricted rights to use, reproduce, or distribute that content.

We are not required to treat such submissions as confidential or provide compensation.

We reserve the right to remove content deemed inappropriate, unlawful, or offensive. You are responsible for ensuring that any material you submit is accurate, lawful, and free from harmful software.

We disclaim responsibility for any user-generated or third-party content.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal data through the Website is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally, the Website may contain typographical or factual errors relating to product details, pricing, or availability.

We reserve the right to correct these errors, update information, or cancel orders without prior notice. We are not obligated to update information unless required by law.

SECTION 12 – UNACCEPTABLE USES
You are prohibited from using the Website for any of the following:
(a) unlawful activities or solicitation of illegal acts;
(b) infringement of intellectual property rights;
(c) harassment, abuse, discrimination, or harm to others;
(d) spreading false or misleading information;
(e) uploading viruses or harmful code;
(f) collecting others’ personal data without consent;
(g) engaging in spam, phishing, or scraping;
(h) using the Website for immoral or offensive purposes;
(i) bypassing security measures.

We reserve the right to suspend or terminate access for violations.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee that the Website or Services will operate without interruption or error.

All products and services are provided “as is” without any express or implied warranties, including merchantability or fitness for a particular purpose.

818living, its affiliates, employees, and partners are not liable for indirect or consequential damages such as lost profits or data, even if advised of the possibility. Where limitations of liability are restricted by law, the minimum legal limits apply.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless 818living, its affiliates, and employees from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms or violation of third-party rights.

SECTION 15 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall continue in effect to the fullest extent permitted by law.

SECTION 16 – TERMINATION
These Terms remain effective until terminated by either party.

You may terminate by ceasing to use the Website.

If you violate these Terms, we may terminate access immediately without notice. Any obligations incurred prior to termination will remain in effect.

SECTION 17 – COMPLETE AGREEMENT
These Terms, together with our policies and notices, represent the entire agreement between you and 818living.

Failure to enforce any right does not constitute a waiver. Ambiguities shall not be interpreted against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms and all related transactions shall be governed by the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE
The latest version of these Terms is always available on this page.

818living reserves the right to amend or replace these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

SECTION 20 – RETURNS AND REFUNDS

We want you to love your 818living purchase. But if it’s not quite right, our return process is simple and stress-free.

You have 60 days from the day your order is delivered to request a return. To be eligible, items must be unused, in their original condition, and sent back with all packaging included. We never charge restocking fees—what you see is what you get, right down to our return policy.

To start a return, contact us at Info@818living.com with your order number, and our team will guide you through the process. Return shipping costs are the responsibility of the customer, and we recommend using a trackable shipping method to ensure the package reaches us safely.

If you’d like to exchange an item, just let us know when you contact us and we’ll help you find the right option.

Once we’ve received and inspected your return, we’ll refund your original payment method within 7 business days. Please note that your bank or payment provider may need a few extra days to complete the transfer.

Still have questions? Reach out anytime at Info@818living.com. We're here to ensure your 818living experience is nothing short of amazing.

SECTION 21 – CONTACT INFORMATION
For questions, feedback, or support, please contact us:

Company name: 818living
Address: 704 Prince Edward Rd E, San Po Kong, Hong Kong
Email: Info@818living.com

Follow @818living.shop and let your home reflect your style.

Thank you for choosing 818living, where design, comfort, and creativity come together to make every space feel like home.