Privacy policy

At 818living, we believe that privacy is an essential part of excellent service. This Privacy Policy explains how we collect, use, and protect your personal data when you visit http://www.818living.com/, make a purchase, or contact our customer support team. By using our website, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

Who We Are

Company name: 818living
Address: 704 Prince Edward Rd E, San Po Kong, Hong Kong
Email: Info@818living.com

Follow @818living.shop and let your home reflect your style.

Data We Collect
When you use our website, we may collect:

• Technical data such as your IP address, browser type, and time zone.
• Personal information you provide when placing an order, such as your name, email address, phone number, shipping address, and payment details.
• Information you share when contacting us, for example, through customer service or support emails.

How We Use Your Data
We use your information to:

• Process and deliver your orders accurately.
• Provide responsive and helpful customer service.
• Maintain the security of our website and protect against fraud.
• Personalize your shopping experience for a smoother journey.
• Send updates, offers, or marketing messages if you have opted in to receive them.

Sharing Your Data
We share your data only with trusted partners who help us operate our business effectively, including:

• Payment service providers for processing transactions.
• Shipping and courier companies to deliver your purchases.
• Technical and marketing service providers such as Shopify, which supports our online store platform.
  We never sell or rent your personal data to third parties.

Cookies
Our website uses cookies to:

• Remember your preferences and settings.
• Improve performance and functionality.
• Display content and recommendations relevant to your interests.
  You may disable cookies in your browser settings; however, some website features may not function as intended without them.

Your Rights
You have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Limit or restrict how your data is processed.
• Receive a portable copy of your information.
• Withdraw consent at any time, such as opting out of marketing communications.
  To exercise any of these rights, please contact us at Info@818living.com

Children’s Privacy
Our services are designed for adult customers. We do not knowingly collect information from individuals under 18 years of age. If such data is discovered, it will be deleted immediately.

International Data Transfers
If you are located in Ireland, please note that your personal data may be processed or stored outside Ireland, including in countries such as the United States, by our trusted partners such as payment providers, technology platforms, and logistics companies. We take all necessary steps to ensure that these transfers comply with data protection standards and are handled securely.

Data Security and Retention
We take every reasonable measure to protect your personal information from loss, misuse, or unauthorized access. We retain your data only as long as necessary to:

• Provide our services to you.
• Meet our legal and accounting obligations.
• Resolve disputes and enforce our agreements.

Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. The most recent version will always be available on the 818living website. We encourage you to review it occasionally.

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us directly:

Company name: 818living
Address: 704 Prince Edward Rd E, San Po Kong, Hong Kong
Email: Info@818living.com

Follow @818living.shop and let your home reflect your style.

Thank you for choosing 818living. We’re committed to protecting your personal data while providing a smooth, secure, and enjoyable shopping experience.